As mentioned in the previous article, Salesforce is a core platform at Delivery Hero to manage and acquire partnering restaurants. Since we are operating across the globe in more than 40 countries, we are facing various challenges especially concerning the restaurant location in Salesforce.

Silos. Those great, big cylindrical, tornado-food, towers you frequently see side-by-side on the great plains of the U.S. of A., usually filled with grain or sawdust that are technically the same but are, for all intents and purposes, separate structures. The word has come to also represent business entities that have little to no interaction with others despite being “on the same team”.

My name is Mohamed Moussa and I have been working as a Quality Assurance (QA) Manager at Talabat for four years. Talabat is one of the 27 brands within the Delivery Hero group and is eligible for the recently established Developer Exchange Program, which I had the privilege to test run!

At Delivery Hero we serve images of food to millions of customers every day. Our centralized image service handles over a billion requests per month and serves these to hungry customers in over 20 countries. We see improvements to our image services as part of lowering page weight, and ultimately part of a better customer experience. While building our image service, we researched ways to minimize transmission time with a particular focus on image formats.